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Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

Contact Us

905-771-8800

access@richmondhill.ca

Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.

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Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.

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HomeOur ServicesAccessing City Records and Information

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Required fields are marked with asterisks (*)

Routine Disclosure Request Form

Fees are per address, account for search time and include up to 50 regular-sized pages (maximum 11”x17” paper size) or five large format drawings/plans (larger than 11”x17”). Page sizes are determined by original documents on file.

There will be a $0.66 charge for each additional regular-sized page and a $10.00 charge for each additional large format sheet over and above what is included in the base price, plus HST.

Fulfilled requests will be available for pickup at Access Richmond Hill.

You have the option of having any records on file related to your request couriered to you. We require an additional payment of $5 to offset costs. Should you wish to have your records couriered, please select the “Courier” option below.

Any records not picked up within one year will be discarded and the request must be resubmitted. Failure to provide any requested documentation or additional payment within one year will result in the request being considered abandoned.

Please note that refunds are NOT provided if no records are found.

Service timelines for all request types are 4-5 weeks.

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Type of Record Request

Applicant Information

 

Contact Address

Request Details

Notice of Collection

The personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56, Municipal Act 2001, S.O. 2001, c. 25 and/or the Building Code Act, 1992 S.O. 1992, c. 23. The information will be used for the purposes of responding to your request. Questions about this collection can be directed to the Senior Information Officer, 225 East Beaver Creek Road, Richmond Hill, Ontario L4B 3P4, 905-771-8800.



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