Garbage and Recycling
Information for residents about the garbage and recycling services at your home or building.
Parks, Trails and Facilities Directory
Find Community Centres, trails and other City amenities near you.
Recreation
Recreational programs for all ages, fitness classes, memberships and more.
Arts and Culture
Explore a variety of art workshops, theatre shows, heritage and other cultural opportunities.
Applications, Permits and Licenses
Looking for a specific application, permit or license? Find them here.
Parking
Learn more about parking by-laws, regulations, permits and more.
Economic Development
Interested in investing or doing business in Richmond Hill?
Building Permits
Information for residents about building permits, applications and FAQs.
Access Richmond Hill
Get help with inquiries, report issues, or make in-person payments.
Mayor and Council
Learn about our City Council, committees, meetings and how you can get involved.
This form is to initiate and file a formal complaint regarding City Services and/or Staff where a member of the Public is not satisfied with previous resolutions or outcomes of an interaction with the City.
Formal complaints must provide sufficient detail to permit the matter to be reviewed and responded to.
Please note the City does not accept anonymous complaints
Notice of collection: The personal information on this form is collected under the authority of the Municipal Act 2001, S.O. 2001, c. 25. The information will be used and/or disclosed to process, administer and/or review/investigate the submitted complaint form. Questions about this collection can be directed to the Director, Legislative Services/City Clerk, 225 East Beaver Creek Road, Richmond Hill, Ontario L4B 3P4, (905) 771-8800, clerks@richmondhill.ca.
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